I put it into first and the wheels do not turn. Sometimes first gear simply does not work. I'll have to send it in for service this fall or early next year to have the transmission checked. But given the turning radius you have to do a lot of backing up in my standard suburban lot. Probably wouldn't be a big deal if it had a tighter turning radius. So you disengage the blade, shift into reverse, back up, shift back into 1st and then re-engage the blade. But the blade does not disengage automatically. I can see that (although I don't like it). The other new safety feature prevents you from shifting into reverse if the blade is engaged. So if you stop on ground that is not perfectly level you have to leave it in gear - which means waiting for the engine to completely stop before getting off it - because you have to keep your foot on the clutch/brake.
Oh, but wait! That would have meant having a park gear which it does not. It seems to me that they could have at least let the engine continue to run if the blade was disengaged and you had put the mower in park. It starts to stall if you even shift your weight on the seat. One of the safety features shuts the engine off if you lift your weight from the seat. They have added some safety features but they are so poorly designed that I would not call them improvements. There are NO improvements in the new mower. I owned it for at least 15 years and never had such serious problems. I hadn't used the mower more than about a dozen times, so that tells you something about the quality of the parts they use. Although it was still under warranty the problem was a broken belt and that is considered wear and tear.
The first service was covered by the warranty. The second time I was mowing and heard a difference in the noise it makes and discovered that the blade was no longer rotating.
The first time it just quit while I was mowing and would not start again.
Nitty Grity: Within the first two years of light use the mower failed me twice. Not only poorly built but poorly designed too. Wrote a very civil letter to Snapper and copied the dealer but never heard from either. Bottom Line: I am very, very disappointed in my mower and will never consider another Snapper product.Įxecutive Summary: Failed me twice in the first two years of light use - I mean failed as in had to go back to the dealer's for repair.
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